SITA AirportHUB Program – Global Infrastructure Project

The AirportHUB Program was a SITA world-wide strategic initiative to deliver a “Shared Infrastructure” into Airports in support of SITA as well as airlines; deliver a cost savings to the airlines; grow SITA’s presence and relationship within the airports; and increase SITA’s profit margin through reduced operational costs and increased revenue opportunities.

The project’s objective was to consolidate WAN services to a pair of shared redundant WAN connections per airport delivered across Orange Business Services’ (Equant) MPLS-enabled WAN backbone. Services were delivered to each Airline back office through a newly designed and implemented tiered LAN.

AirportHUB developed into a critical communications service offering for SITA with both Airlines and Airports, providing transport for critical and non-critical systems and an interface to Common Use service providers (SITA, ARINC, ULTRA, RESA).

SITA engaged Inspired Networks on the AirportHUB Program in May 2004. The program started as a 10-site pilot project, and within 4-months the project scope increased to 50 sites. The final airport was delivered in October of 2012. The AirportHUB Program encompasses over 125 Tier-1 and Tier-2 airports spanning 6 continents.

Inspired Networks delivered all facets of this complex and multifaceted effort, including:

  • Engagement management
  • Commercial development and negotiation with the airports
  • Technical liaison for SITA into the Airlines and Airports
  • Due diligence
  • Audit & analysis
  • Vendor negotiations
  • Technical design
  • Implementation
  • Transition to steady-state operations
  • Project management
  • Provisioning
  • Integration with Common Use service providers
  • Operational support
  • Customer (airline) activations.

Client: SITA

Project Accomplishments:

  • 8-year Project Duration
  • 125+ Airports Delivered
  • 6 Continents Served
  • 150+ Airports Surveyed
  • 120+ Airlines Served
  • 2,100+ Airline Connections Migrated


  • Survey and Documentation
  • Stakeholder Interviews
  • Due Diligence
  • Client Interface
  • Vendor Management
  • Commercial Management
  • Design Management
  • Delivery Management
  • Project Management
  • Planning
  • Procurement
  • Staging
  • Implementation
  • Testing
  • Commissioning
  • Provisioning
  • Migrations of Services / Users